What is Buyer&Seller Protection?
This Buyer&Seller Protection is a financial arrangement where a third party company holds and regulates deposit of the funds required for two parties involved in a given transaction. It helps make transactions more secure by keeping the deposit in a Secure Bank Account which is only released when all of the terms of an agreement are met as overseen by the Buyer&Seller Protection Company. This eliminates all legal jargon and allows for secure transactions and confident buyers and sellers.


When I should use Buyer&Seller Protection?
When Buyers and Sellers don't know each other, they need a third party which can trust. That's why Carpe Diem International Transports & Logistics comes in with this Buyer&Seller Protection. We reduce the risk by acting as a trusted third-party that collects, holds and only disperses the deposit when both Buyers and Sellers are satisfied.
Carpe Diem International Transports & Logistics makes sure transactions are secure and worry-free. Our company is also the single point of contact to track and manage all aspects of the transaction, even third-party suppliers.


What guarantees I get?
Carpe Diem International Transports & Logistics process assures protection for both Buyers and Sellers. Our company verifies the deposit sent by the buyer and keeps them in safe custody. The seller is not receiving any deposit until the buyer accepts the merchandise and has the chance to fully inspect it. Every step in your transaction is verified with proven tracking and verification procedures.

There is no scope for uncertainty or worries as the entire transaction is conducted under the supervision of Carpe Diem International Transports & Logistics diligent and professionals people. Buyers and Sellers receives the following guarantees:

How is the Buyer protected?

• We verify the package and ownership documents.
• Buyer submits deposit to our trust Buyer&Seller Protection Deposit Agent Bank Account.
• The Seller will receive the deposit only after the Buyer accepts the package.

How is the Seller protected?
• We verify that the Buyer does in fact have the necessary funds to complete the transaction.
• The package is delivered after the funds are verified and secured into our trust Buyer&Seller Protection Deposit Agent Bank Account.
• We also protect sellers by confirming when the Buyer receives the package.

At Carpe Diem International Transports & Logistics, we know uncertainty doesn't feel good. You can rely on us to ensure your merchandise or deposit is protected with every transaction.

How does Buyer&Seller Protection Work? Five secure steps for Buyers and Sellers
Our Company it's acting as a trusted third-party that Collects, Holds and Disburses funds when both Buyers and Sellers are satisfied. Our Company offer to the Buyer Protection that we have the merchandise in oure custody, and to the seller we offer that the buyer have the funds throught the deposit which we hold in our trust Buyer&Seller Protection Deposit Agent Bank Account.

Completing online transactions is that simple, safe and secure. And whether you're a Buyer or Seller, the control is in your hands. When you use our company for your transactions, you can take comfort in knowing you can buy and sell virtually anything all over the world because our safe and simple deposit process is licensed, regulated, and guaranteed.

1. Seller and Buyer agree on the transaction terms of the transaction and a selling price

The seller will contact us with the details of the transaction; Our team inspect the package and the ownership documents before accepts the transaction and will offer protection to the buyer.

2. Buyer must complete a deposit to our Buyer&Seller Protection Deposit Agent Bank Account

The deposit is reassurance that Buyer acting in good faith and have the necessary funds to complete the purchase.
When deposit is received, it will be verified and secured into a non-interest bearing trust account until the transaction is completed. The Seller is notified that funds have been secured, and the transaction has been started.
Our Carpe Diem International Transports & Logistics company will hold the funds in our trust Buyer&Seller Protection Deposit Bank Account where they will be held until the transaction is successfully completed. This ensures that the Sellers and Buyers Transactions are protected!

3. The shipping process is started

The shipping will begin to the Buyer address after the deposit is secured. Our Carpe Diem International Transports & Logistics company offers full insurance (all-risk coverage) during the shipping proces!

4. Buyer receives the package and has five days to inspect it

The package will be delivered to buyer address. The buyer receives and inspect the package - making sure the package match seller description. The buyer's inspection period is 5 days.

5. Buyer accept or refuse the package

During the inspection period, the buyer must either:
      • If the package is complete and as described, the buyer should accept the package. The package ownership will be transferred to the Buyer as a new owner, and the transaction will be completed successfully.
      • If the buyer refuses the package, the buyer will receive a full refund and the package will be sent back to the seller, on the seller's costs. All refunds will be made within 24 hours of receipt of cancellation - no questions asked!


BENEFITS & REFUND POLICY
Carpe Diem International Transports & Logistics covers the full purchase price and original shipping costs if the package is not received or different from what was described by seller.

Guaranteed delivery time

You will get a full refund if the package does not arrive within the delivery time promised by the seller.

Full Refund

You will get a full refund if you don't like the package or if the specifications are different than the ones you agreed on with the seller.

Guaranteed Condition

If your purchase is found to be with hidden defects, you will get the total amount you paid for it.


If you need further information about our services, please Contact Customer Service.